Do you want to know what the secret sauce is of the most successful SaaS companies? This show follows founders and leaders of the most prominent European SaaS companies on their way to global success. Learn from their GoTo-Market strategies, how they scale, build winning teams and great products. If you are a SaaS founder or leader looking for tips and tricks from the best in class founders and companies then this is a show for you. Direct, informal and to-the-point discussions with a great level of hands-on advice for the listeners. The show is brought to you by two experienced SaaS professionals, Daniel Nackovski, and Thomas Sjöberg, founders of SaaSiest !
Episodes
Tuesday Nov 21, 2023
Tuesday Nov 21, 2023
In this episode, we speak with Remco de Vries, VP Revenue Marketing, Gainsight, the Customer Success & Engagement platform that has pioneered the CS profession, a powerhouse in the space with an ARR of 200M+ USD and customers all over the world.
We talked with Remco about building engaged communities. We are particularly looking into how you as a SaaS company can secure high engagement in your community:
- What defines a community?
- Why it is so important to define the USE CASE for your community?
- How to best explain what is in it for the community members?
- How to get to the point where the community drives some of the initiatives?
- How to measure the effects of a successful customer community?
These are some of the many topics we address with Remco. Please tune in to listen to his experience in building engaging customer communities.
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